Sales
5 min read

BDR to AE Handoff in HubSpot: The Right Time to Create a Deal (and Avoid Pipeline Chaos)

Vitaly Kan
October 30, 2025

SaaS teams often struggle with handoffs between BDRs and AEs. Deals are created too early, data is messy, and reporting breaks. Here's how to fix it.

Sales Deal Progression Funnel

Define the BDR to AE Handoff

Without clear handoff rules:

  • AEs waste time on bad deals
  • Pipeline is inflated or out of date
  • Reports become unreliable

The Best Setup in HubSpot

If your sales team includes SDRs or BDRs who generate leads, and AEs who close, this setup works best — a structure that also supports clean lifecycle transitions seen in the SaaS Growth Framework using HubSpot Lifecycle Stages:

  • BDRs create the deal after qualifying the lead and booking the first meeting.
  • AEs own the deal from there. They move it forward or close it out with a reason.
  • Track both roles using two fields:
    • Deal Creator: BDR, SDR, or AE
    • Deal Owner: AE or Closer

This creates a clear split:

  • BDRs work off Contacts
  • AEs work off Deals

Cleaner, simpler, and easier to report on.

Feature
Type
Track multiple leads?
Stage movement
Reporting
Best for
Lead Status
Single contact property
No
Manual
Limited
Simple inbound
Lead Object
Sub-object under Contact
Yes (campaigns, territories, PLG vs outbound)
Auto-progressed by rep activity
Pipeline-style dashboardsGoogle Sheets
Outbound, SDR/BDR teams, PLG routing
Leads for BDRs, Deals for AEs

Yes, AEs can work off Contacts. But it’s messier.

  • They need to flip between Contacts and Deals
  • Harder to see true conversion from outreach to close

Letting BDRs create the deal streamlines the workflow and keeps focus where it matters.

Handoff Point: Meeting Booked

Set a clear rule: BDRs create a deal once a meeting is booked with a qualified lead.

To get this right:

  • Define who qualifies for a meeting
  • Train BDRs to follow clear criteria (ICP, interest, role)

Then, AEs verify the quality during the meeting. If it's not a fit, they move it to Closed Lost with a reason.

Handling Canceled or Rescheduled Meetings

If the meeting gets canceled or rescheduled, don’t move the deal forward or close it yet. Keep it in Stage 1 (Discovery Scheduled) — consistent with the clean deal discipline outlined in the SaaS HubSpot Operating System.

  • The deal is still valid. It’s just pending a new meeting.
  • The original BDR owns follow-up and rebooking.
  • Use tasks or a property like Next Step to keep things moving.
BDR Works Leads; AE Handles Deals

BDR:

  • Qualify the lead
  • Book the meeting
  • Create the deal for the AE

AE:

  • Run the meeting
  • Advance or close the deal
  • Keep deal stages and notes updated

sales process workflow for BDR to AE in Hubspot

Use Case
You want native HubSpot reporting
You want simpler workflows + external reporting
You’re managing success handoffs
You need advanced MRR/ARR metrics (e.g., retention, cohort LTV)
Best Option
Multiple deals with recurring revenue fields (Enterprise)
Single deal + custom SaaS properties (Pro)
Add a Customer Success custom object or use a Company object
Google Sheets
Keep Deals Qualified

Use required fields when a deal is created:

  • BANT (Budget, Authority, Need, Timeline)
  • Or your custom qualification checklist

This helps avoid bloated pipeline and gives clear guidelines for BDRs.

Want Help Setting This Up?

We help SaaS teams build clean BDR to AE handoffs in HubSpot.

Book a free RevOps clarity call. We’ll help you get your pipeline straight in under a week.